FAQ

OUR FAQ

  • Q : How do you pack the goods?
    A : If you order less container load (LCL) we pack in a wooden box. If you order a full container we pack in bulk
  • Q : What is the delivery date?
    A : 5 days after the prepayment if we have stock, or 20 days after prepayment if we need to produce. We usually have 600 sets in stock
  • Q : What are your terms of payment?
    A : TT or electronic transfer, PayPal, Western Union, MoneyGram
    30 percent prepayment is required and the balance of 70 percent before loading
  • Q : How long after dispatching will i get the goods?
    A : (1) Lagos Full container: 45 days; LCL 65 days
    (2) Mombasa Full container: 25-43 days; LCL 45 days
    (3) Tema Full container: 50 days
    (4) Philippines
    (5) Cebu, Full container: 12-14 days; LCL 25 days
    (6) Manila, Full container: 12-14 days; LCL 12 or 25 days
    (7) Davao, Full container: 25 days
    (8) Dar es Salaam Full container: 38 days; LCL: 50 days
    (9) Durban Full container: 30 days
    (10) Maputo Full container: 36 days
    (11) Djibouti port LCL: 55 days
  • Q : How to install the cages?
    A : We offer two installation instruction options:
    (1) We can provide with an installation video
    We can send an engineer to your farm
  • Q : How long is your warranty?
    A : We will change the accessories if they are damaged within two years.
  • Q : Which cage is suitable to my poultry farm?
    A : Please kindly supply us the following information, then we can give you best farm solution:
    (1) Chicken type: layer, pullet, broiler or breeder?
    Chicken house dimension or farm land dimension
  • Q : How long is the lifetime of your chicken cage?
    A : 15-20 years (based on the material,local environment and equipment maintenance)
  • Q : What’s your MOQ of the layer cage?
    A : The MOQ is 1x20’GP container, considering the transportation cost and particularity of goods, one fully container is more suitable

How may we help you?

We will be more than happy to answer any questions you might have. Suggestions and criticism are also appreciated.Please contact us